Question 1

What time is check-in?

Accepted Answer

Check-in is from 14:00. If you need to arrive earlier, please contact us in advance and we'll do our best to accommodate you.

Question 2

What time is check-out?

Accepted Answer

Check-out is by 10:00. Late check-out can sometimes be arranged subject to availability — please ask us at least 24 hours in advance.

Question 3

How do I access the property on arrival?

Accepted Answer

We operate a secure access-controlled gate. On arrival, simply stop at the gate and advise security that you are checking in — they will direct you from there.

Question 4

Is there a reception desk?

Accepted Answer

We operate a boutique self-check-in model. Our team is available by phone and WhatsApp around the clock to assist you.

Question 5

Is parking included?

Accepted Answer

Yes. Secure, covered parking is included with every suite at no additional charge.

Question 6

Is the property safe?

Accepted Answer

Security is one of our most important commitments. The property has 24-hour security with access control, perimeter fencing, CCTV monitoring, and a gated entrance.

Question 7

How fast is the Wi-Fi?

Accepted Answer

We provide high-speed uncapped fibre Wi-Fi throughout the property. It is reliable enough for video calls, large file transfers and remote work.

Question 8

Is there backup power for load shedding?

Accepted Answer

Yes. The property has backup power that protects against load shedding. Your suite will maintain power during Eskom outages.

Question 9

Is there a backup water supply?

Accepted Answer

Yes. We maintain a backup water supply so your stay is not interrupted by municipal water disruptions.

Question 10

Is daily housekeeping included?

Accepted Answer

Yes. All suites are serviced daily during your stay. Linen and towels are changed regularly.

Question 11

Is smoking allowed?

Accepted Answer

Smoking is not permitted inside any suite. A designated outdoor smoking area is available.

Question 12

Are pets allowed?

Accepted Answer

We regret that pets are not permitted at Studio Stay on Sixty6.

Question 13

What is the cancellation policy?

Accepted Answer

Cancellation terms depend on your booking type. Direct bookings offer more flexible terms than OTA bookings. Please review your booking confirmation for specific cancellation terms, or contact us for details.

Question 14

What payment methods are accepted?

Accepted Answer

We accept card payments and EFT. Cash is accepted in limited circumstances. Please contact us to confirm payment options before arrival.

Guest Information

Arrival & Check-In

Parking & Security

Wi-Fi & Technology

Housekeeping & Servicing

House Rules

Cancellations & Policies

Enjoy à la carte or fine dining practically on site.

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